In 2026, after nearly 90 years, the Institute of Design was folded into Illinois Tech's School of Design & Society.
This website is an archive of the impactful and inspirational work produced by the ID community before that transition.

László Moholy-Nagy opened the New Bauhaus in Chicago in 1937, treating design as a discipline that was teachable, testable, and consequential. Nine decades on, its scope had widened from the things people use to the systems they depend on: hospitals, government agencies, classrooms, supply chains, digital platforms. Along the way, ID community members developed the published research, methods, and frameworks that designers rely on every day.

Chief among them is human-centered design: close attention to how people actually live, and advocacy for what that research reveals. It shaped designers who are comfortable with complexity and ambiguity: curious, rigorous, inclusive, and stubbornly optimistic about design's ability to change the systems that shape our lives.

To every one of them, who taught, studied, built, critiqued, and stayed late in the studio: thank you, and keep designing.

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  • Equitable Healthcare Lab

The CONTINUE Study: Implementing and Measuring Effects of a Prenatal Care Tool

2019-2023

A wall of diagrams during a Healthcare Lab workshop.
Equitable Healthcare Lab, in Collaboration with Advocate Aurora Research Institute, Funded by the Robert Wood Johnson Foundation (2020)

PROJECT TEAM

Kim Erwin

Kim Erwin

Associate Professor of Healthcare Design & Design Methods and Equitable Healthcare Lab Director

Veronica Fitzpatrick, DrPH, MPH

Veronica Fitzpatrick, DrPH, MPH

Research Scientist, Advocate Aurora Research Institute

Epidemiologist, Advocate Aurora Health

Maureen Shields

Epidemiologist, Advocate Aurora Health

Epidemiologist, Advocate Aurora Health

Anne Rivelli

Epidemiologist, Advocate Aurora Health

CHALLENGE

How to design uptake of a prenatal care tool in routine care?

Testing new interventions in real-world clinical settings is essential to building evidence. But provider uptake of short-term pilot interventions is a known challenge for researchers.

APPROACH

The CONTINUE study blended methods from Human-Centered Design and Implementation Science to design an implementation strategy to promote and assess uptake of a pregnancy support tool in three clinics. We engaged 71 patients and 20 OBs, residents, nurses and midwives across clinics in a multi-phased approach:

  • Phase 1 tailored the tool and implementation plan to the clinics and patient population;

  • Phase 2 developed clinic-specific implementation supports;

  • Phase 3 conducted a series of 14-week pilot tests (4 total) with 4 provider types;

  • Phase 4 used interviews and surveys to assess provider and patient experiences. We used the Implementation Outcomes framework (Proctor et al) to evaluate the intervention’s acceptability, appropriateness, feasibility, fidelity and sustainability. A card sorting activity also assessed the tool’s performance against stakeholder-identified benefits.

OUTCOME

The CONTINUE pilot showed high and rapid rates of adoption by both patient and provider implementation measures. Of the implementation outcomes, feasibility received the highest overall score, indicating all provider types felt the tool was practical to use in their current practice. All scores varied by provider type, with OB Attendings and Midwives consistently scoring highest in all implementation measure categories, especially fidelity. This suggests they are the appropriate provider for full implementation.

Lower-income patients benefitted most: insurance status — a proxy for income — was highly correlated with reported benefits. The 18 patient-reported benefits were clustered using Exploratory Factor Analysis. This produced 4 benefit clusters: cost, time, self-efficacy, and understanding. While 92% of participants reported experiencing at least 1 of 4 benefit clusters, those with public insurance had 4-5 times greater odds of experiencing cost and time benefits when using the tool.

The CONTINUE Study: Implementing and Measuring Effects of a Prenatal Care Tool
The CONTINUE Study: Implementing and Measuring Effects of a Prenatal Care Tool 2

ADDITIONAL FILES

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Co-designing Primary Care That Communities Want and Will Use

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The COST Study: Promoting Cost-of-Care Conversations with Low-Income Pregnant Patients