In 2026, after nearly 90 years, the Institute of Design came under new management. This website is an archive of the impactful and inspirational work produced by the ID community before that transition.

László Moholy-Nagy opened the New Bauhaus in Chicago in 1937, treating design as a discipline that was teachable, testable, and consequential. Nine decades on, its scope had widened from the things people use to the systems they depend on: hospitals, government agencies, classrooms, supply chains, digital platforms. Along the way, ID community members developed the published research, methods, and frameworks that designers rely on every day.

Chief among them is human-centered design: close attention to how people actually live, and advocacy for what that research reveals. It shaped designers who are comfortable with complexity and ambiguity: curious, rigorous, inclusive, and stubbornly optimistic about design's ability to change the systems that shape our lives.

To every one of them, who taught, studied, built, critiqued, and stayed late in the studio: thank you, and keep designing.

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Past Event

Service Design for Networked Experiences Workshop

June 6, 2013
5:30-7:00pm CST
IIT Institute of Design
350 N LaSalle St
Chicago, IL 60654

Services are no longer delivered only by companies, but through P2P, crowdsourcing, sharing, collaborative consumption and other networks. This is a dramatically different user experience context that demands a new approach to service design.


On June 6th, Claro Partners will host a workshop with ID on the impact of the shift from ownership to access. Claro will share global research insights in this new opportunity space to highlight design principles to design for a new "access economy.” In a mini workshop, participants will rapidly prototype a new service for a networked world.


Workshop Leads


Rich Radka
Rich is a founding partner at Claro Partners in Barcelona. Claro anticipates shifts in human behaviour in relationship to technology to identify new market opportunities and to create consumer value propositions that link to multi-stakeholder business models. With almost 20 years of experience, Rich uncovers insights about latent user needs and desires, and turns these insights into innovative new products, services, experiences and business strategies.


Abby Margolis
Abby is director of research at Claro Partners. She has a natural talent of making sense of people’s behaviors and attitudes within the context of their environments. Drawing from models in social science, design and business, she creates frameworks that make complex systems and behaviors easy to understand, interact with, and act from. She was previously the Design Ethnographer at Ziba Design, and has her PhD in Anthropology.

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